About WellSpring

WellSpring Nursing & Care Management is a nurse-led healthcare organization that helps older adults and families navigate complex medical and aging-related needs. We provide nursing oversight, care coordination, healthcare advocacy, and support for individuals at home and in senior living settings.

Position Overview – Hybrid Remote

WellSpring is seeking a compassionate, organized, and proactive Intake Coordinator / Administrative Coordinator to support our growing team. This role serves as a key point of contact for families, referral partners, and staff while helping manage intake, scheduling, communication, and day-to-day administrative operations.

The ideal candidate is professional, detail-oriented, highly responsive, and comfortable managing multiple priorities in a fast-paced healthcare environment.

Responsibilities

• Answer incoming calls and serve as a professional first point of contact
• Complete intake calls and gather client information
• Help triage incoming needs and route concerns appropriately
• Coordinate scheduling for assessments, visits, and staff
• Support communication with families, referral sources, nurses, and care managers
• Maintain accurate records and documentation
• Assist with administrative workflows and office operations
• Support community events, outreach, and referral activities
• Help keep day-to-day operations organized and running smoothly

Qualifications

• Experience in healthcare administration, scheduling, intake, home care, senior care, or medical office operations preferred
• Strong organizational and communication skills
• Ability to multitask and adapt to changing priorities
• Professional, compassionate, and customer service-oriented
• Strong attention to detail and follow-through
• Comfortable with Microsoft Office and technology systems
• Able to work independently while staying connected and responsive to the team

What We Offer

• Meaningful work supporting older adults and families
• Hybrid remote flexibility
• Supportive and collaborative team culture
• Opportunity for growth within a growing healthcare organization
• Competitive compensation based on experience

Location

Milwaukee area preferred. Candidate must be available for occasional in-person meetings, trainings, and events.

To Apply

Please submit your resume and a brief introduction outlining your experience and interest in the position.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance